Publications
"Does gender matter? The effect of management responses on reviewing behavior," with Davide Proserpio and Francesca Valsesia [SSRN] [Data and code] Marketing Science, 40(6):1199–1213 (2021)
"Look the part? The role of profile pictures in online labor markets," with Lan Luo [SSRN] [Data and code] Marketing Science (2022)
Media Coverage: WSJ (December 3, 2023), Harvard Business School Working Knowledge (November 7, 2023)